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Frequently Asked Questions

How do I join the Dozen Diamonds program?

You can join by clicking the 'Pricing' link in the navigation menu, selecting a plan that suits you, and completing the registration process. You'll receive an email with onboarding instructions.

What is the onboarding process like?

After registration, you'll receive access to our Kosh app, tutorial videos, and a scheduled webinar. Our team will guide you through the initial setup and provide 1-on-1 support if needed.

How do I install the Kosh app?

You can download the Kosh app from the Google Play Store or Apple App Store. Search for 'Dozen Diamonds Kosh' or use the direct links in our website footer. After installation, log in with your registered credentials.

What are the system requirements for Kosh app?

Kosh app requires Android 7.0+ or iOS 13+ with a stable internet connection. We recommend at least 4GB RAM for optimal performance during paper trading.

How do I navigate the Kosh app dashboard?

The dashboard shows your portfolio summary, market trends, and trading signals. Use the bottom navigation: Home for overview, Trades for execution, Portfolio for holdings, and Profile for settings.

How do I customize my trading preferences?

Go to Profile > Settings > Trading Preferences. You can set risk tolerance, preferred sectors, trade size limits, and notification preferences.